Employment

 

Working at the Y gives you the opportunity to strengthen communities and change lives, including your own. No matter what role you take on at the Y, you’ll show up each day with the satisfaction of knowing your contributions are helping to empower young people, improve health and well-being, and inspire action in your community. Working side by side with diverse leaders with different backgrounds, perspectives and strengths, you’ll discover new ways to connect with your community, find your purpose and fuel your passion every day!

We’re currently hiring for the following positions:

Reports to: Senior Director, Healthy Living 

Status: Non-Exempt, Part-Time (less than 29 hours per week)

Pay Range: $24-$28/hour

Position Summary: Provide one-on-one fitness while supporting the mission and core values of the YMCA, and building relationships with our members. Create a healthy and safe environment while providing education and motivation.

Essential Functions:

  1. Design and implement safe, effective, and enjoyable fitness programs that meet the unique needs and wants of each member utilizing the equipment available.
  2. Determine any and all physical limitations that a client may have. Trainers should choose exercises that provide the optimum results and use specific routines that clients enjoy. Trainers evaluate the clients’ physical fitness and keep track of their progress.
  3. Plan and instruct individuals and/or small groups with a personalized approach following YMCA standards and guidelines.
  4. Keep accurate records of members’ health history, assessments and progress.
  5. Discuss and promote all other YMCA programs to motivate members to commit to long-term participation in the YMCA.
  6. Engage with members in the Wellness Center on a regular basis to increase interest and participation in the personal training program.
  7. Keep up-to-date on health-related classes/lectures to provide the most current information to members.
  8. Notify Senior Director of Healthy Living and Sports Programs of any equipment that is in need of repair or maintenance.
  9. Complete other duties as assigned.

Qualifications:

  1. Must hold Personal Trainer certificate through a nationally accredited organization and be CPR, AED and First Aid certified.
  2. Must be 18 years of age or older with a high school diploma or equivalent.
  3. Must have good interpersonal, public relations and communications skills.
  4. Must have strong attention to detail and ability to prioritize and manage multiple projects.
  5. Possess ability to relate effectively to diverse groups of people from all social and economic segments.
  6. Demonstrate enthusiasm, a professional image and the ability to empathize and support members and program participants ranging in age from 2 to 100.

Physical Demands: Must be energetic and able to handle the physical demands of the job. Trainers must be physically able to demonstrate any and all recommended exercises and routines. Standing, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.

Reports to: Chief Executive Officer and Chief Operating Officer

Status: Exempt, Full-Time

Pay Range: $40,000-$50,000/year

Position Summary: The Aquatics Director’s primary responsibility is to direct all aspects of the B.R. Ryall YMCA aquatics program including but not limited to pool operations, swim instruction and water programming (excluding Swim Team and aquatics group exercise classes). This role ensures that all B.R. Ryall YMCA aquatics programs and activities are of the highest quality and conducted in a safe environment for all participants.

Essential Functions:

Strategy Development, Monitoring and Reporting

  • Develops strategies for the aquatics department focused on increasing participation and skill level of those participating.
  • Assists in the development of the annual operating goals, objectives and plans for the aquatics department that carries out the strategies.
  • Monitors the achievement of this plan, taking appropriate action to ensure that the goals and objectives are met.

Supervisory, Communications and Y Leadership

  • Promotes program and membership enrollment in aquatic programs with existing and potential members and program participants.
  • Responsible for the overall safety of all individuals that enter the aquatics area. Able to respond to safety and emergency situations in an effective, efficient manner.
  • Responds to all member and community inquiries and comments in a professional, timely manner.
  • Conducts and ensures proper maintenance of aquatics area.
  • Secures and schedules pool facilities.
  • Assists Facilities Team in maintaining accurate records of pool chemical levels and facility maintenance ensuring adherence to all local, state and YMCA health and safety regulations.

 Other

  • Hires, trains and supervises all aquatic center staff. Ensures records of staff certifications are current and complete, as well as provides ongoing training.
  • Provides leadership in the planning and coordination of Y special events and community outreach activities, as needed.
  • Completes other duties as assigned.

Qualifications:

  • Bachelor’s degree in related field preferred or equivalent combination of education and experience.
  • 3+ years of experience in supervisory role in an aquatics program, preferred.
  • Certification requirements include: Lifeguard certification, CPR/AED for the professional rescuer or CPR/AED for lifeguards, First Aid, Pool Operator – preferred
  • Excellent personal computer skills and experience with standard business software.
  • Must have good interpersonal and communications skills, including the ability to make presentations.
  • Strong oral and written skills with strong attention to detail and ability to prioritize and manage multiple projects.
  • Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
  • Ability to relate effectively to diverse groups of people from all social and economic segments.
  • Must be able to work a varied schedule that may include evenings, night and weekends.

Work Environment and Physical Demands: 

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Frequently required to stand, walk, sit use hands to manipulate objects, including rescues equipment, tools and controls, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, hear and see.
  • Due to the nature of this job the Aquatics Director may encounter emergency situations where physical demands are increase and may include, leaping or jumping from a significant height, running, swimming and the ability to visually recognize actions of participants in and around the pool including possible victims in a variety of accidents, incidents and medical emergencies.
  • Must be able to remain alert with no lapses of consciousness in a warm environment with air temperatures of 80 degrees or higher.
  • Must be able to perform strenuous physical tasks necessary for a water rescue, including swimming quickly, supporting adult body weight while swimming as far as 50 feet, and removing adult body weight from the pool
  • Ability to perceive, identify and respond to signs of distress
  • Ability to sit or stand for long periods of time, and use a computer, telephone and related business equipment are necessary to this position. Must be able to communicate effectively with others. Must be able to be in the water and/or on the pool deck for extended periods of time and remain alert with no lapses of consciousness. Verbal communication and the ability to project voice across a distance required. Must be able to hear noises and distress signals and respond appropriately. Must be able to lift up to 50 pounds with assistance and handle pool chemicals as needed.

Reports to: Senior Director, Healthy Living

Status: Non-Exempt, Part-Time

Pay Range: $24-$28/class

Position Summary: Instruct fitness classes while supporting the mission and core values of the YMCA–and building relationships with our members. Create a healthy and safe environment while providing motivation.

Essential Functions:

  1. Plans and instructs fitness and/or related classes, following YMCA standards and guidelines.
  2. Acts professionally in the presence of members, guests and staff utilizing the Y core values.
  3. Ensures all equipment is properly set-up, taken down, and put away in its designated location prior to and after class. Notifies the Senior Director, Healthy Living of any equipment needing repair.
  4. Attends staff meetings and approved trainings as required.
  5. Maintains current NCCA accredited certifications for all formats taught.
  6. Ensures safe and effective workouts. Responds to and reports, accidents and incidents.
  7. Builds relationships with members and has the ability to answer fitness-related questions within scope of knowledge.
  8. Discusses and promotes all YMCA programs and events taught by them and other instructors during class.
  9. Conveys concerns from members or guests in a constructive manner.
  10. Motivates members to commit to long-term participation.
  11. Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergency procedures.
  12. Completes additional duties as assigned.

Qualifications:

  1. Must hold YMCA approved certifications through a nationally accredited organization and be CPR, AED and First Aid certified. (YMCA Group Exercise Instructor, ACE, AFAA or ACSM Health Fitness Instructor)
  2. Must be 18 years of age with a high school diploma or equivalent.
  3. Must have good interpersonal, public relations and communications skills.
  4. Ability to relate effectively to diverse groups of people from all social and economic segments.

Physical Demands: Must be energetic and able to handle the physical demands of the job. Instructors must be physically able to demonstrate any and all recommended exercises and routines. Standing, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.

Reports to: Senior Director, Youth Development 

Status: Non-Exempt, Part-Time

Pay Range: $13-$14/hour

Position Summary: The Kids Campus Attendant is responsible for facilitating activities for and interacting with infants, toddlers and young children in Kids Campus. Most importantly, this role is responsible for the safety of children in your care and for promoting a positive environment for children, parents and staff.

Essential Functions:

  1. Provides a safe and positive experience for children in Kids Campus.
  2. Interacts with the children on their level.
  3. Greets parents as they drop/pick up their children.
  4. Adapts to changing needs and circumstances.
  5. Must be friendly, dependable and enjoy playing with children, while keeping safety and member service as top priorities.
  6. Shows good communication skills.
  7. Has a good working knowledge of all babysitting and general YMCA policies.
  8. Keeps a positive, calm demeanor in all situations, is willing to pitch in and help when needed–following babysitting and YMCA guidelines.
  9. Assists members as needed with information regarding babysitting and forms that require completion.
  10. Wears appropriate attire and name tag on a daily basis.
  11. Guides new parents through our sign-in procedure and ensures all paperwork is fully completed.
  12. Demonstrates and models YMCA core values: caring, honesty, respect and responsibility.
  13. Monitors areas of facility for safety and cleanliness, notifying appropriate staff of assistance needed.
  14. Attends all staff meetings and trainings as required.
  15. Completes all other duties as assigned.

Qualifications:

  1. Must be at least 16 years of age.
  2. Previous experience working with children is helpful.
  3. CPR and First Aid certifications required (can attend certification class at the Y).

Physical Demands: Must be energetic and able to handle the physical demands of the job. Standing, bending, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.

Reports to: Aquatics Director

Status: Non-Exempt, Part-Time

Pay Range: $13-$14/hour (lifeguard) and $12.50-$13.50 (swim instructor)

Position Summary: Maintains safe swimming conditions in the pool, deck and surrounding areas. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures. Conducts swim classes and lessons.

Essential Functions:
Lifeguard

  1. Maintains constant surveillance of the pool area.
  2. Knows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as required.
  3. Maintains effective relationships with the members, participants and other staff.
  4. Knows, understands and consistently applies safety rules, policies and guidelines for the pool and aquatic area.
  5. Maintains accurate records as required by the YMCA and/or the state Health Department code.
  6. Performs equipment checks and ensures appropriate equipment is available as needed.
  7. Checks the pool for hazardous conditions when arriving.

Swim Instructor

  1. Conducts individual and group swim lessons.
  2. Engages parents in the achievements of their swimmers.

Other

Attends all staff meetings and trainings as required.

Qualifications:

  1. Minimum age of 16.
  2. Certifications: CPR for the Professional Rescuer, AED, Basic First Aid certification.
  3. Current YMCA Lifeguarding or Red Cross Lifeguarding
  4. Ability to maintain certification-level of physical and mental readiness.
  5. Must demonstrate lifeguard skills in accordance with YMCA standards.

Work Environment and Physical Demands: 

  1. Ability to pass lifeguard water test.
  2. Must be able to remain alert.
  3. Must be able to sit or stand for extended periods.
  4. Adequate ability to hear noises and distinguish distress signals.
  5. Ability to continuously scan all areas of the pool with clear vision.
  6. Ability to perform strenuous physical tasks necessary for a water rescue.
  7. Ability to communicate verbally, including projecting voice across distance in normal and loud situations.
  8. Ability to work in a chlorine environment.
  9. Ability to work in high humidity.
  10. Ability to work in temperatures over 80 degrees.

Reports to: Membership Manager and Member Experience Manager

Status: Non-Exempt, Part-Time

Pay Range: $13.50-$14.50/hour

Position Summary: Provide superior high-touch service to YMCA members, program participants and the general public. The Member Services Representative is responsible for engaging with and assisting current and prospective members, providing quality tours and selling memberships effectively.

Essential Functions:

  1. Serves as a front line employee in a pivotal organizational role that is center of the Y.
  2. Provides exceptional customer service by greeting all members, program participants and general public in a friendly, professional manner; exceeds the expectations of our members and guests everyday.
  3. Initiates, develops, grows and maintains relationships with new and current members.
  4. Receives and properly routes telephone calls and inquiries and, if necessary, takes and communicates detailed messages.
  5. Conducts informative tours of the facility. Demonstrates knowledge of the facility and programs.
  6. Registers members and non-members for membership and programs; enters information correctly into the database and handles financial transactions.
  7. Understands thorough opening, closing and emergency procedures and executes as necessary.
  8. Uses appropriate problem-solving when dealing with issues, suggestions or concerns.
  9. Responsible for receiving communication via YMCA email to ensure properly prepared to offer great service to those serving. Reviews organizational calendars and is aware of all programs going on in the building.
  10. Properly completes all paperwork, registration forms, incident reports, memberships, etc.
  11. Completes other duties as assigned (i.e. cleans and picks up areas as needed, helps with facility maintenance, ensures COVID protocols are followed and enforced, etc.).

Qualifications:

  1. Minimum of 1+ years of experience in customer service preferred.
  2. Excellent computer skills and experience with standard business software.
  3. Must possess high level of professionalism with exceptional communications and conflict resolution skills.
  4. Must be detail-oriented, with the ability to prioritize and manage multiple tasks.
  5. Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
  6. Ability to relate effectively to diverse groups of people from all social and economic segments.
  7. Must be able to work a varied schedule that may include evenings, night and weekends.
  8. Obtain CPR, AED and First Aid trainings within first 90 days of employment.

Work Environment and Physical Demands: 

  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment.
  3. Must be able to stand for long periods of time.
  4. The employee must occasionally lift and/or move up to 25 pounds.
  5. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

Reports to: Chief Executive Officer and Chief Operating Officer

Status: Exempt, Full-Time

Pay Range: $40,000-$50,000/year

Position Summary: The Membership Director’s primary responsibility is to direct all aspects of membership for the B.R. Ryall YMCA, including recruitment of new members, retention of existing members and deepening relationships with members, program participants and the community at large. 

Essential Functions:

Strategy Development, Monitoring and Reporting

  • Develops membership recruitment, retention and engagement strategies focusing on building members and program participants commitment to the Y’s cause, mission and impact.
  • Develops annual operating goals, objectives and plans for the membership department that carries out the strategies.
  • Monitors the achievement of this plan, taking appropriate action to ensure that the goals and objectives are met.
  • Develops, monitors and administers assigned annual budget and maintains a positive fiscal position.
  • Provides and maintains related statistics and reports.

Supervisory, Communications and Y Leadership

  • Provides leadership to internal teams on the Y’s membership strategies.
  • Creates a member-focused culture and models relationship-building skills in all interactions.
  • Fosters a climate of innovation and resolves problems to ensure member satisfaction.
  • Promotes program and membership enrollment in interactions with existing and potential members.
  • Coordinates with marketing efforts to develop, produce and distribute program information necessary to maximize enrollment and provide ongoing support to program directors.
  • Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates to Y staff.
  • Manages and monitors operating budget to stay on target.
  • Leads and maintains a culture of welcoming and exceptional service. Works with team members to continually improve engagement and experience for all members and participants.
  • Establishes a calendar of member engagement activities and appreciation opportunities.
  • Promotes the Y and benefits of membership at community events and finds opportunities to promote to organizations and individuals.
  • Monitors all areas of facility for safety and cleanliness, notifying appropriate staff of assistance needed.
  • Supervises the financial scholarship process including monitoring the funds distributed.

 Other

  • Hires, trains, evaluates and supervises assigned staff.
  • Completes other duties as assigned.

Qualifications:

  • Bachelor’s degree in related field preferred or equivalent combination of education and experience.
  • 5+ years of professional experience customer service leadership in retail, sports facilities or membership organizations
  • Excellent personal computer skills and experience with standard business software.
  • Must have good interpersonal and communications skills, including the ability to make presentations.
  • Strong oral and written skills with strong attention to detail and ability to prioritize and manage multiple projects.
  • Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment.
  • Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
  • Ability to relate effectively to diverse groups of people from all social and economic segments.
  • Must be able to work a varied schedule that may include evenings, night and weekends.

Work Environment and Physical Demands: While performing the duties of this position, the Director is regularly required to stand, walk, operate a computer and communicate with members, program participants, guests, vendors and associates. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. May occasionally lift and/or move up to 20 pounds using proper lifting techniques. The Director may be required to assist in emergency situations with members and program participants related to CPR/First Aid procedures.

Reports to: School Age Program Director

Status: Non-Exempt, Full-Time

Pay Range: $14-$15/hour

Position Summary: The Safe ‘n Sound Site Lead is responsible for the daily operations of 1 of our 9 school sites. The Site Lead must promote the Safe ‘n Sound program name and positively impact the community’s awareness on what the program offers. The Site Lead is to develop relationships with the participants, parents and school staff, in addition to communicating effectivity to each party listed above. The Site Lead must be dedicated to serving our youth in the following the Y’s core values and in the areas of educational assistance, character development and social growth. The Site Lead will be asked to motivate other staff members, as well as lead a group of individuals in various activities. 

Essential Functions:

  1. Provides day-to-day direction and supervision of Safe ‘n Sound before- and after-school program at a designated site location.
  2. Plans and executes daily activities including, but not limited to, homework time, snack, character development, group games and arts/crafts.
  3. Creates and distributes monthly newsletter to program participants.
  4. Creates and maintains all attendance sheets, authorized pick up lists, allergy lists and other needed information.
  5. Supervises and leads other staff at the school site.
  6. Develops and maintains relationships with parents and school staff.
  7. Has direct involvement with children and acts as mentor to program participants.
  8. Monitors, guides and redirects children’s behaviors, as necessary.
  9. Organizes and maintains all equipment and supplies. Picks up supplies and snacks from YMCA on an as-needed basis.
  10. Other duties as assigned.

Qualifications:

  1. Must be at least 18 years old with a high school diploma or GED.
  2. Two years of college coursework preferred or equal experience working directly with children in a group setting. Working towards a degree in education or related field a plus.
  3. Must have previous experience working in a group setting supervising children.
  4. Must have previous experience planning and implementing age-appropriate programs for school-age children.
  5. Previous experience supervising other staff a plus.
  6. Must have capacity to make decisions and communicate effectively with participants, parents and school staff.
  7. Strong attention to detail and ability to prioritize and manage multiple projects.
  8. Must have a flexible schedule and able to work Monday through Friday with a split shift that includes the following hours: 6:30-9 a.m. and 3:15–6 p.m.
  9. Applicants must have, or obtain, First Aid/CPR certification within the first 60 days of employment.

Physical Demands: Must be energetic and able to handle the physical demands of the job. Standing, bending, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.

Reports to: Safe ‘n Sound Site Lead and School Age Program Director

Status: Non-Exempt, Part-Time and Full-Time

Pay Range: $12.50-$13.50/hour

Position Summary: Under the direct supervision of the Safe ‘n Sound Site Lead and/or School Age Program Director, the Safe ‘n Sound Site Assistant is responsible for assisting in the daily operations of 1 of our 7 school sites. Site Assistants must help promote the Safe ‘n Sound program name and positively impact the community awareness on what the program offers. A Site Assistant will be asked to develop relationships with the participants, parents and school staff, in addition to communicating effectively with each party listed above. A Site Assistant must be dedicated to serving our youth in following the Y’s core values and in the areas of educational assistance, character development and social growth. 

Essential Functions:

  1. Assist in the supervision and day-to-day direction of participants in the Safe ‘n Sound before- and after-school program at a designated site location.
  2. Assist the Site Lead in planning and executing daily activities including, but not limited to, homework time, snack, character development, group games and arts/crafts.
  3. Set up/clean-up site, as needed.
  4. Have direct involvement with children and act as a mentor to program participants.
  5. Monitor, guide and redirect children’s behaviors, as necessary.
  6. Organize and maintain all equipment and supplies. Pick up supplies and snacks from the YMCA, as needed.

Qualifications:

  1. Must be at least 17 years old.
  2. Previous experience working with school age children a plus.
  3. Must have capacity to make decisions and communicate effectively with participants, parents and school staff.
  4. Strong attention to detail and ability to prioritize and manage multiple projects.
  5. Must have a flexible schedule and be able to work Monday through Friday between the hours of 6:30-9 a.m. or from 3:15-6 p.m.
  6. Applicants must have, or obtain, First Aid/CPR certification within the first 60 days of employment.

Physical Demands: Must be energetic and able to handle the physical demands of the job. Standing, bending, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.

Reports to: Senior Director, Healthy Living 

Status: Non-Exempt, Part-Time

Pay Range: $12.50-$13.50/hour

Position Summary: Provide a safe and positive experience for all members in the Wellness Center. Interact with members and provide an experience that makes them want to come back again. Be present and approachable if members need any assistance or guidance on the equipment. Initiate repair when a piece of equipment is down–including placing a sign on the machine and notifying the director. Assure that all fitness areas are clean, organized and prepared for members’ use.

Essential Functions:

  1. Perform assigned maintenance duties to keep all pieces of equipment clean and working.
  2. This position requires you to have basic knowledge of exercise machines and be able to give fitness orientations with adults and children 11-15 years of age.
  3. Assure that all fitness areas are organized and prepared for members’ use.
  4. Any questions that arise should be reported to the director.
  5. Be attentive to members and their needs. Socialize with all members.
  6. Follow all staff rules and guidelines for members. Set the example.
  7. Read, know, follow, and enforce emergency procedures, YMCA policies, rules, and health codes applicable to the facility.
  8. Perform all daily supply checks and follow all daily cleaning and class set up/tear down schedules.
  9. Be responsible for all scheduled hours and if necessary, follow the appropriate substitution procedures.
  10. Implement Character Development in all phases of work.
  11. Complete all other duties as assigned.

Qualifications:

  1. Ability to relate effectively to diverse groups of people from all social and economic segments.
  2. Enthusiasm, a professional image and the ability to empathize and support members and program participants ranging in age from 2 to 100.
  3. Must be able to lift up to 25 lbs.

Physical Demands: Must be energetic and able to handle the physical demands of the job. Standing, bending, walking, talking and active listening are other demands of the position. Employees must be able to lift up to 25 pounds.


To apply for an open position, please complete the below employment application in its entirety.